Guides
Guides to DoorDash and Uber Eats error charges
Sourced, plain-language explainers on how error charges work, what's documented about where the money actually goes, and how the two platforms compare.
- How to Dispute DoorDash Error Charges, Step by Step
Where error charges hide on your statement, what's disputable, and the exact Merchant Portal steps inside the 14-day window.
- Where Restaurant Money Actually Leaks on DoorDash: the Documented Cases
Public, sourced cases of restaurants losing money to DoorDash fees and error charges, from a $13,932 miscalculation to an $18M settlement.
- DoorDash vs Uber Eats: Error Charge & Dispute Policy Compared
How the two platforms name, calculate, and let you dispute error charges, side by side, with the export path for each payout CSV.
- DoorDash Missing Item Charges: Who Pays and How to Dispute
The restaurant-vs-dasher-vs-DoorDash breakdown, the 25-100% charge range, the 72-hour waiver, and how to dispute.
- Wrong and Incorrect Item Charges on DoorDash: A Restaurant Guide
The 25-100% item-price rule vs the 100%-of-subtotal rule for an entirely wrong order, and how to dispute either.
- DoorDash Cancellation Charges: When Restaurants Pay and When to Dispute
When DoorDash pays for a cancelled order, when it doesn't, and when a cancellation is actually disputable.
- How to Read Your DoorDash Payout Statement, Line by Line
The four statement sections, the Net Total formula (DoorDash publishes two versions), and why deposits don't match.
- How to Dispute Uber Eats Order Error Charges (Merchant Guide)
What an order error adjustment is, how much it costs, evidence Uber accepts, and the Uber Eats Manager dispute steps.