Payout statement audit
See what DoorDash charged you in error fees last month.
Drop your payout CSV and get an instant total: every missing-item charge, wrong order, and adjustment, itemized, with text you can paste straight into a dispute.
Drop your payout CSV here
or click to browse (DoorDash or Uber Eats CSV)
Your CSV never leaves your browser. We store totals only, never your statement.
We don't file disputes for you. DoorDash's terms require disputes to come from you; we draft the text, you paste it.
Drop your CSV
Export your payout report from the DoorDash or Uber Eats merchant portal, then drop it in above.
We read it in your browser
Parsing happens on your device. Nothing about your statement is sent anywhere before you decide to save it.
See the total, and the text
Every error charge, categorized, with ready-to-paste dispute text for the ones worth fighting.
Frequently asked questions
- What counts as an error charge on my DoorDash or Uber Eats statement?
- An error charge is a deduction from your payout tied to a customer-facing issue: a missing item, an incorrect item, a wrong order, or a cancellation the platform attributes to the restaurant. Both platforms itemize these separately from commission and delivery fees, though they use different column names and report formats.
- Does ErrorCharge file disputes for me?
- No. DoorDash and Uber Eats both require the dispute to come from the restaurant's own merchant portal account, not a third party. ErrorCharge drafts the dispute text for each charge worth fighting; you copy it and paste it into your own portal.
- Does my payout CSV leave my browser?
- No. Parsing happens on your device using client-side JavaScript. Nothing about your statement is sent to a server before you decide to save it, and even then we store totals, not the raw file.
- Which platforms and files does ErrorCharge read?
- DoorDash and Uber Eats payout CSV exports from each platform's merchant portal. Export the report from your portal's Reports section, then drop the file into the scanner.
- What does ErrorCharge cost?
- Scanning a statement and seeing the itemized total is free. The Pro plan is $29/month and adds dispute-text drafts for every charge plus unlimited saved months.
- Do I need to give ErrorCharge my DoorDash or Uber Eats login?
- No, and it never asks for one. ErrorCharge only reads the CSV file you export and upload yourself. It never logs into your merchant portal, which both platforms' terms of service prohibit for third-party tools.