ErrorCharge

Software guide

DoorDash and Uber Eats Error Charge Software: What Exists in 2026

A restaurant owner's honest roundup of the tools built around DoorDash and Uber Eats error charges: who they're for, whether they're self-serve, and what each actually costs.

Last updated August 4, 2026

If you've searched for DoorDash error charge software or Uber Eats dispute software, you're probably staring at a payout statement wondering whether a deduction is worth fighting and whether there's a faster way than reading raw report columns by hand. As of August 2026, there are a handful of tools built around this problem, they split into self-serve tools you can use today and demo-gated or waitlist-gated tools you can't use yet, and none of them do exactly the same job. This guide lays out what actually exists.

What does error charge software actually do?

At minimum, it reads your DoorDash or Uber Eats payout data and separates error charges (deductions tied to missing items, wrong orders, or cancellations attributed to the restaurant) from ordinary commission and delivery fees, so you're not hunting through a raw CSV column by column. Beyond that baseline, tools diverge: some stop at showing you the itemized total, some draft the dispute text for you to file yourself, and some claim to file the dispute on your behalf through a connected account.

What tools exist for DoorDash and Uber Eats error charges?

Four tools currently sit in or near this category, plus the option of doing it entirely by hand in each platform's own portal.

ErrorCharge

A self-serve, CSV-only explainer built for a single independent restaurant or small multi-location operator. Upload a DoorDash or Uber Eats payout CSV, and it parses the file in your browser (nothing is sent to a server until you choose to save it), itemizes every error charge, and drafts dispute text for the ones worth fighting, which you paste into your own merchant portal. Free to scan; $29/month for dispute-text drafts and unlimited saved months. Live and self-serve today, no sales call.

Voosh

An enterprise ops-automation suite that connects to your marketplace accounts and, per its own marketing, files disputes on your behalf across DoorDash, Uber Eats, Grubhub, DoorDash Drive, ezCater, and Google, alongside finance reconciliation, reviews, and promotions tooling. Its published case studies are all multi-location chains, and it has no published pricing or self-serve signup, every path leads to a demo. See our full ErrorCharge vs Voosh comparison.

DeliverGuard

A revenue-integrity tool that cross-checks DoorDash, Uber Eats, and Grubhub statements (CSV/PDF upload, no API keys) against your POS and bank deposits (via Plaid) to surface missing payouts and overcharged commissions, broader than error charges specifically. Priced at $0, but not yet self-serve, its site's calls to action are "Get early access" and "Join the waitlist." See our full ErrorCharge vs DeliverGuard comparison.

DeliveryMargin

Not a dispute tool at all, a margin and profitability analytics dashboard built from the same DoorDash, Uber Eats, and Grubhub CSVs. It shows what you actually kept after every platform fee and compares fees across platforms, but nothing on its site mentions error charges or disputes. Self-serve, $39/month or $390/year, 14-day free trial. See our full ErrorCharge vs DeliveryMargin comparison.

Doing it manually in the portal

Both DoorDash's Merchant Portal and Uber Eats Manager let you view and dispute error charges directly, at no cost. DoorDash's Financial report has dedicated error_charges and adjustmentscolumns; Uber Eats has an Order Errors (Transaction) Report. It's free and it works, the tradeoff is time spent reading report columns and filing each dispute one at a time within each platform's dispute window (14 days for DoorDash, 30 for Uber Eats).

Want to see this on your own statement? Drop your payout CSV into the free scanner and get an itemized breakdown in your browser, no login required.

How do you pick between them?

Pick based on restaurant size and how hands-off you want the process: self-serve tools fit solo and small operators, managed tools fit chains with staff to run a vendor relationship, and margin tools answer a different question entirely. If you're running one or two locations and want to file your own disputes with drafted text and a clear itemized total, ErrorCharge's self-serve model fits. If you're operating a multi-location chain with finance and ops staff and want disputes filed for you as part of a broader platform, Voosh's managed model is built for that scale, though you'll need to book a demo to learn the price. If your actual question is about margin and platform-fee comparison rather than disputable charges, DeliveryMargin is solving a different problem entirely, not a competitor to the other three. And if you don't mind waiting for access in exchange for a free broader payout reconciliation tool, DeliverGuard's waitlist is worth joining alongside whichever self-serve tool you use in the meantime.

What does error charge software cost?

Anywhere from $0 to a price Voosh won't tell you without a sales call. Doing it manually costs nothing but time. Among the paid or freemium tools, ErrorCharge is free to scan and $29/month for dispute drafts, DeliveryMargin is $39/month or $390/year, DeliverGuard is $0 but not yet open for signup, and Voosh has no published price at all, its cost only surfaces after a sales conversation, and its chain-scale case studies suggest that price is built for chains, not a single independent restaurant.

FAQ

What counts as "error charge software"?
Any tool built to identify or act on the error charges (missing items, wrong orders, cancellations) that DoorDash and Uber Eats deduct from a restaurant's payout. Some tools stop at itemizing the charges; others draft or file the dispute for you.
Is disputing error charges manually in the merchant portal free?
Yes, both DoorDash and Uber Eats let you view and dispute error charges directly in their merchant portals at no cost. The tradeoff is time: you're reading raw report columns and filing each dispute by hand, with no itemized breakdown or drafted text to speed it up.
Which of these tools are self-serve right now, and which require a sales call?
ErrorCharge and DeliveryMargin are both live, self-serve signups today. Voosh requires booking a demo, with no published pricing until after that call. DeliverGuard is priced at $0 but is waitlist-gated, not open for signup yet.
Which tool actually files the dispute for you?
Voosh's marketing describes filing disputes on the restaurant's behalf through a connected account. ErrorCharge drafts the dispute text but has you file it yourself, from your own portal login, since DoorDash's and Uber Eats' own help documentation restrict filing to Admin or Manager portal roles. DeliverGuard describes producing "dispute-ready evidence" without confirming whether it files anything itself. DeliveryMargin doesn't address disputes at all, it's a margin analytics tool.
Do any of these tools require sharing my DoorDash or Uber Eats portal login?
Based on each site's public documentation, no. ErrorCharge and DeliveryMargin work from a CSV export you upload yourself. DeliverGuard also uses CSV/PDF upload for platform data (it uses Plaid/OAuth only for bank-side matching). Voosh's copy describes an account connection rather than a login share, but the exact mechanism isn't detailed publicly.
Which platforms does each tool cover?
ErrorCharge and DeliveryMargin: DoorDash and Uber Eats (DeliveryMargin adds Grubhub). DeliverGuard: DoorDash, Uber Eats, and Grubhub primarily, with SkipTheDishes and Postmates on request. Voosh: DoorDash, Uber Eats, Grubhub, DoorDash Drive, ezCater, and Google.
What's the price range across these tools?
From $0 to enterprise pricing not published anywhere. DeliverGuard is free (once off its waitlist). ErrorCharge is free to scan, $29/month for dispute drafts. DeliveryMargin is $39/month or $390/year. Voosh doesn't publish a number; its case studies are all chains with dozens to hundreds of locations, which suggests enterprise-scale pricing to match.

Competitor details checked August 2026 from each vendor's public pages. ErrorCharge is not affiliated with Voosh, DeliverGuard, or DeliveryMargin.

See what's actually on your statement

Drop your DoorDash or Uber Eats payout CSV into the free scanner. It runs in your browser and itemizes every error charge, with draft DoorDash dispute text for the ones worth fighting. No login required.

Scan your statement free

ErrorChargereads your payout CSV in your browser and explains what's on it. We don't log into DoorDash or Uber Eats on your behalf, and we don't file disputes for you.

More guides